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Operational Risk Consultant 5 - Operational Risk Review Team

at Wells Fargo

Posted: 6/24/2019
Job Reference #: 11445075

Job Description

Job Description

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,200 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 265,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. 

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk
Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk.
The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

Independent Risk Management is Corporate Risk, which is responsible for independent oversight of risk-taking activities. The function is led by the chief risk officer, who reports to the chair of the Risk Committee of the Board of Directors. Strategic enterprise function-aligned leaders in the Corporate Risk organization provide an independent view of horizontal, cross-business risks.

Operational Risk Business Oversight Function
The Operational Risk Business Oversight Function has four unique, complimentary teams that support independent oversight of Front Line operational risk management: Operational Risk Business Oversight (ORBO); Operational Risk Review (ORR); Operational Risk Data Analytics & Intelligence (ORDA&I); and Structural Planning & Administration. 

The Role: Operational Risk Consultant 5 -Operational Risk Review Team
The Operational Risk Review (ORR) team engages and coordinates with Front Line, Operational Risk Business Oversight Teams, and Risk Type Teams to drive independent reviews of known or emerging operational risks across the company.  The ORR team executes reviews with a focus on ensuring that the risk management actions taken were adequate and to apply lessons learned more broadly to other activities or processes across the Company. Results of reviews are socialized with applicable stakeholders and shared with senior management to promote risk mitigation strategies and apply lessons learned across the Company.

As a member of the ORR team, you will be accountable for:

  • Leading and supporting ORR reviews on emerging risk and adverse events with a focus on independently assessing the adequacy of risk management actions surrounding the matter
  • Performing analysis of policies, procedures, issue management practices, business process risk management, and other processes that may have contributed to, or impacted the severity of the matter under review
  • Socializing review findings and recommendations with applicable stakeholders to ensure sufficient connectivity with risk management practices led by control executive organizations, ORBO leaders, and other IRM functions and partners
  • Evaluating and concluding if management responses to review findings and recommendations adequately address risk management deficiencies
  • Producing and presenting ORR reports and supporting materials that clearly communicate findings and recommendations to senior management and governance forums
  • Credibly challenging the work products and conclusions provided by peers, other review teams, and other stakeholders involved in a review
  • Maintaining, updating, and reviewing documentation, including review documentation, schedules and statuses, meeting agendas and minutes, and follow up activities
  • Effectively operating in an integrated model that routinely engages with Front Line businesses, Independent Risk Management, Wells Fargo Audit Services, and the Legal Department
  • Leading and engaging in projects and assignments beyond normal ORR responsibilities

Required Qualifications

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

  • A BS/BA degree or higher
  • Audit experience
  • Ability to lead projects/initiatives with high risk and complexity
  • Ability to manage initiatives including: detailed planning, process management, and documentation
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Ability to research, analyze, document, and present organizational metrics that drive business decisions
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Ability to interact with all levels of an organization
  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy

Other Desired Qualifications
  • Experience leading risk initiatives to help build an effective control environment
  • Experience with monitoring, implementing and tracking of corrective actions
  • Experience using a risk governance reporting tool, such as SHRP, BIKE, ORM, etc.
  • Issues management experience; identifying issues resulting from internal and/or external compliance examinations

Job Expectations

  • Ability to travel up to 10% of the time

Street Address

MN-Minneapolis: 600 S 4th St - Minneapolis, MN
AZ-Tempe: 1305 W 23rd St - Tempe, AZ
NC-Charlotte: 301 S Tryon St - Charlotte, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


Application Instructions

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