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Operational Risk Consultant 5 - IT Policy Adherence Lead

at Wells Fargo

Posted: 6/11/2019
Job Reference #: 12185672

Job Description

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.

Our environment continues to be one of the heightened standards, raised risk consciousness, and regulatory requirements. As part of the First Line of Defense, this role will provide leadership and oversight, working regularly with EIT teams and EIS organization to ensure a strong partnership in overseeing EIT’s ability to adherence to EIS Policy requirements.

Wells Fargo Technology - EIT/EIS Collaboration Lead

Responsible to oversee and execute a sustainable Adherence Framework for execution of Information Security (IS) Policies.  The IT Policy Adherence Framework for the execution of IS Policies is an end-to-end process, with seven major steps that allows for effective policy governance and clearly defined stakeholder roles and responsibilities. It involves the policy management activities of Policy Review, Impact Assessment, Gap Assessment, Implementation Planning and Adherence Monitoring.

Policy Development and Regulatory Governance - Policy Development Lead Responsibilities:

  • Understanding of Wells Fargo Technology organizations and functions
  • Partner with IS team members such as domain owners, domain delegates, ISL and policy management to understand upcoming changes to IS policy requirements
  • Partner with IT divisional ORMs to ensure IS policy requirements are understood
  • Drive execution of the Policy Adherence framework in partnership with IT and IS partners
  • Establish collaboration sessions between IS and IT teams to enable improved communication of IS policy/control requirements
  • Continue to enhance the framework as needed to ensure a sustainable process for adherence is maintained
  • As a part of Technology Policy Governance Framework process, collaborate with Policy Review and Policy Adherence teams to ensure end-to-end policy oversight
  • Lead collaboration sessions with IT and IS partners and hold team members accountable to carry out required responsibilities as defined/outlined in the adherence framework
  • Drive awareness of Policy changes and Policy adherence requirements with broader technology stakeholders

Required Qualifications

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization

Other Desired Qualifications
  • Experience with Technology Policy development and /or Technology Policy Review process
  • Experience in compliance, operational risk, IT systems security, business process mgmt. or financial services, (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk) 
  • Demonstrated ability to effectively execute in a large, diverse, matrixed organization
  • Demonstrated knowledge of Technology and Security risk framework - COBIT, FFIEC, NIST, ITIL, COSO, BASEL, and OCC Heightened Standards
  • Strong ability and experience working with and collaborating with leaders and team members at all levels and across functional lines.
  • Comprehensive knowledge and understanding of strategic elements of financial, operational, technical and regulatory environments across a complex global services environment
  • Professional certifications such as CPA, CSCP, CRCM, CGEIT, CRISC, CITP, CISA, CISSP desired but not required

Job Expectations

  • Ability to travel up to 10% of the time


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!