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Operational Risk Consultant 5 - Conduct Risk

at Wells Fargo

Posted: 7/17/2019
Job Reference #: 12263917

Job Description

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience. 

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. 

Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk.
The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company

The Corporate Risk Control Executive Team has primary responsibility to manage front line risk for Corporate Risk business lines in a comprehensive and effective manner and to promote adherence to the Risk Management Framework.  Under the Corporate Risk Control Executive (CE) Team - Risk Operations, a new organization brings together four key risk types to accomplish this critical work: Compliance, Financial Crimes, Fraud, and Conduct.  This role reports to the leader for those 4 risks, with focus on Conduct Risk.

Our team is seeking a highly motivated team member to serve as an Operational Risk Consultant 5 - Conduct Risk.  This front line role provides leadership and subject matter expertise for Conduct Risk and will be reporting to the Regulatory Control Leader for Corporate Risk.  This team member will work within a team of Compliance, Financial Crimes, and Fraud consultants supporting Corporate Risk business lines.  This position is responsible for partnering with stakeholders within the Corporate Risk Control Executive team along with Corporate Risk business lines to implement the requirements of revised or newly published policies, procedures and guidance within the conduct risk discipline.  Furthermore, as changes are introduced to the inventory, the consultant will ensure resulting policy requirements are fully implemented in lines of business where there is impact. The consultant will maintain awareness of policy changes and procedures, and partner with individuals authorized to develop and implement conduct requirements across Corporate Risk business lines.  A successful candidate for this position will have deep knowledge of compliance/conduct risk principles and framework; have prior experience working within multiple risk types; and strong operational and compliance acumen.  A successful candidate will also have experience partnering with IRM Program owners and Corporate Risk stakeholders.

Specific duties for this position include, but are not limited to:

  • Responsible for developing, implementing and monitoring risk-based programs to identify, assess and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency.
  • May provide oversight to an operational risk program.
  • Works with the most complex business units and provides operational risk expertise and consulting for projects and initiatives with high risk, generally spanning multiple business lines.
  • May provide systems security consulting on the most complex issues.
  • Designs and develops the most complex testing strategies, methodologies and analyses; evaluates the adequacy and effectiveness of policies, procedures, processes, systems and internal controls, analyzes extremely complex business and/or system changes to determine impact; identifies operational risk issues and may participate in the development of risk ratings.
  • Consults with business to develop corrective action plans and effectively manages change.
  • Identifies training opportunities; designs/coordinates the development of training materials and coordinates or delivers training.
  • Reports findings and develops business cases to influence executive management or management committee member/head of business on the need for controls to mitigate risk.
  • Leads project/virtual teams and mentors lower level staff.
  • May directly manage 1-2 specialists/consultants.

Required Qualifications

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization

Other Desired Qualifications
  • Demonstrated experience interpreting complex regulatory and or policy requirements impacting a diverse group of business lines
  • Demonstrated ability to work as part of a team, actively participate in projects/discussions, work through problems and help reach decisions and deliver results
  • Demonstrated experience developing, reviewing and providing feedback to stakeholders related to complex policies and procedures.
  • Demonstrated success with collaborating with business units to identify, formulate and implement processes/procedures to mitigate risk
  • Demonstrated success with positively influencing both vertically and horizontally within and across organizations
  • Demonstrated successful facilitation and negotiation skills, especially with difficult topics when partnering with stakeholders. This includes the willingness and ability to question decisions, understand direction and escalate issues, where necessary
  • Demonstrated experience with both strategic and tactical approaches to risk management
  • Ability to synthesize data from a variety of sources and deliver results quickly
  • Demonstrated experience working with other risk types including but not limited to Credit, Interest Rate, Liquidity, Market, Model, Operational, Reputation, Strategic
  • Demonstrated experience within Audit, Ethics, Conduct, ABC, and/or internal fraud risk
  • Demonstrated successful written and verbal communication skills.  This includes the ability to synthesize data to present information to group executives and senior leaders


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


Application Instructions

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