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Operational Risk Consultant 4 - WFT Self Assurance Practices

at Wells Fargo

Posted: 6/28/2019
Job Reference #: 12009104

Job Description

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.

This position is in the Enterprise Information Technology, Technology Risk Management, Self Assurance Practices Quality Assurance team. This position will be responsible for performing and leading quality assurance  and quality control reviews for already tested controls as well as control procedure( test script) preparation and change control. This role provides the assurance that policies, procedures and methodologies as well as internal controls are being executed as expected and the department work product is consistent, repeatable and in compliance.

Control review activity includes but not limited to test execution of design and operating effectiveness, issue root cause analysis, results reporting as well as policy adherence evaluations. This person will work in a quality assurance function, collaborating with testers and LOB process/controls owners to help maintain consistency within the function. This person will also work in the self- assurance review scripting function to prepare end to end control self-assurance scripts.  Uses knowledge of IT application and infrastructure technology, platform, audit or previous control testing to provide consultative assistance in identifying, evaluating, and resolving scripting and test execution issues.  Delivering consistent and quality documentation throughout all phases of the script/QC process, ensuring all record retention policies are in compliance for the executed testing. This person will  conduct, coordinate and lead other control review operations activities such as control review activity or special projects as assigned. Collaborating closely with US teams and control testing managers  in day-to-day job execution and providing guidance to less experienced specialists/consultants. Will need to assist in the preparation of monthly script/quality control metrics for dashboard reporting.

Required Qualifications

  • 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • Certified Internal Auditor (CIA), Certified Information Systems Auditor, (CISA) Certification in Control Self-Assessment (CCSA), Certified Information Systems Security Professional, (CISSP) or other risk management discipline certification
  • Strong, clear and concise written and oral communication skills
  • Experience testing policy and procedures/control testing
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Experience facilitating meetings with team members in various remote locations

Other Desired Qualifications
  • Broad knowledge of IT processes
  • Experience in dealing with disagreement and negotiating solutions
  • Demonstrated strong analytical and comparative thinking
  • Ability to research, understand and effectively communicate complex processes
  • Knowledgeable in Cobit framework


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!