Steward Health Care System
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HR Director - Holy Family Hospital
at Steward Health Care System
The Director of Human Resources serves as the primary interface between Human Resources and hospital leadership. The Director of Human Resources consults and collaborates with the hospital CEO/President, Senior Leadership Team and frontline management across the full spectrum of HR issues. The Director builds, develops and leads the entity HR team in support of both the HR and entity missions and objectives. The Director ensures an entity HR team capable of meeting the highest standards of customer service and leverages personal knowledge of HR content and best practices to assure thorough alignment of HR and organizational strategy.
• Credible activist and key business ally to all entity leadership and leadership teams regarding Norwood's strategic, cultural, operational talent investments.
• Advises Entity leaders on HR issues including employee and labor relations, training, performance management, leadership development, compensation & benefits administration, talent acquisition.
• Facilitates activities and makes decisions concerning employment and employee relations.
• Conducts employee training on HR policies and programs.
• Ensures HR programs support the direction and goals of the Entity while maintaining System alignment.
• Acts as an advocate for local employees in the design of system-wide HR programs.
• Partners with Corporate HR to implement system-wide initiative and programs.
• Responsible for labor relations which may include union negotiations; local liaison, Employee & Labor Relations.
• Ensures adherence to Employee Relations philosophy and HR policies and practices to achieve alignment across the system.
• Has input to and manages the operating and capital budgets for Entity HR.
• Ensures compliance with union contracts and/or regulatory requirements.
• Directs and manages performance and development of assigned personnel.
• Promotes, models and oversees the mission, vision and values of Steward Health Care.
• Credible activist: Must be both credible and active. Need to be trusted, respected, admired, listened to, have a point of view and take a position.
• Operational executor: Must ensure that employees' basic needs – including being paid, hired, trained, transferred and developed – are efficiently delivered through technology, shared services, and/or outsourcing. Need to adapt and implement HR policies.
• Business partner: Must understand the organization's business, what the revenue sources are, who the customers are and why they choose Steward for their healthcare. Also need basic understanding of the functions of various corporate departments, such as HRIS, finance, marketing, compliance, IT and quality.
• Talent Manager/Organizational Designer: Must have mastery of theory, research, and practice in both talent management and organization design.
• Culture and Change Steward: Recognizes, articulates and helps shape the Entity's culture. Need to be clear about the expectations of patients, and then translate these expectations into internal employee and organizational behaviors. In addition to managing change, must help make culture happen, and develop disciplines to drive changes throughout the organization.
• Strategy Architect: Must recognize business trends and their impact on the business, being able to forecast potential obstacles to success, and facilitate the process of gaining strategic clarity.
• Bachelors degree required; Masters Degree and/or SPHR/PHR preferred
• 7-10 years of broad HR experience required, labor relations & health care experience preferred
• Minimum of 3-5 years of HR management experience, health care preferred