Southwest Behavioral & Health Services

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Benefits Specialist

at Southwest Behavioral & Health Services

Posted: 11/20/2020
Job Reference #: 5471

Job Description

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 40% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3 weeks of time-off your 1st year (available after 6 months) and increased vacation accruals after 2, 5 and 10 years of service! We offer low cost medical insurance and offer 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees. Other great benefits include 10 paid holidays, vision, licensure/certification reimbursement, tuition reimbursement, prescription drug discounts, chiropractic services, 100% paid Employee Assistance Program, and much more!

We are seeking a Benefits Specialist to join our HR Department! This is a full-time position working 40 hours per week.

The Benefits Specialist is responsible for benefits administration, claims resolution, new employee orientation, records management and benefits payments/enrollments. Performs a variety of complex administrative functions in a Human Resource office. Provides information and assistance to internal and external customers.

Duties & Responsibilities:

  • Assist managers and employees with inquires on plan provisions, benefits enrollment, QLEs, status changes and other benefit inquires.
  • Administers employee benefits and new employee enrollment procedures.
  • Ensures new staff complete timely enrollment of benefits through online enrollment software.
  • Plans, prepares and facilitates new employee orientation (NEO).
  • H.S.A. enrollments.
  • Updates benefit data and approves benefit election summaries.
  • Ensures compliance with COBRA regulations and liaison with 3rd party COBRA administrator
  • Develops techniques and procedures with the administration of benefits in accordance with company policies, governmental laws and sound management principles regarding benefits.
  • Processes requests from staff, insurance brokers, medical institutions, etc. within 24 hours.
  • Verifies the accuracy of information received and resolves discrepancies.
  • Performs quality checks for accuracy of benefit-related data.
  • Completes data entry and administers 403b enrollments and changes.
  • Back up benefit reconciliation.
  • Assist with annual enrollment and eligibility review.
  • Responds to in-person inquiries and provides general assistance.
  • Generates correspondence to staff, management, insurance brokers/carriers, etc.
  • Compiles information and data for statistical reports for compliance, audits or renewals.
  • Assist with annual compliance reporting and provides support for audits as needed.
  • Works closely with supervisor to identify staff and program needs.
  • To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Education & Qualifications:

  • Requires a High School Diploma/GED
  • Bachelor's Degree in related field preferred.
  • Requires one to two years of direct experience in benefits and LOA Administration.
  • Requires the ability to work with various computer programs, excel spreadsheets, data processing and data entry.
  • Knowledge of federal and state laws and regulations applicable to HR, i.e. ERISA, EEO/AA, COBRA, FLSA, Worker’s Comp, FMLA, Unemployment, etc.

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 40% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3 weeks of time-off your 1st year (available after 6 months) and increased vacation accruals after 2, 5 and 10 years of service! We offer low cost medical insurance and offer 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees. Other great benefits include 10 paid holidays, vision, licensure/certification reimbursement, tuition reimbursement, prescription drug discounts, chiropractic services, 100% paid Employee Assistance Program, and much more!

We are seeking a Benefits Specialist to join our HR Department! This is a full-time position working 40 hours per week.

The Benefits Specialist is responsible for benefits administration, claims resolution, new employee orientation, records management and benefits payments/enrollments. Performs a variety of complex administrative functions in a Human Resource office. Provides information and assistance to internal and external customers.

Duties & Responsibilities:

  • Assist managers and employees with inquires on plan provisions, benefits enrollment, QLEs, status changes and other benefit inquires.
  • Administers employee benefits and new employee enrollment procedures.
  • Ensures new staff complete timely enrollment of benefits through online enrollment software.
  • Plans, prepares and facilitates new employee orientation (NEO).
  • H.S.A. enrollments.
  • Updates benefit data and approves benefit election summaries.
  • Ensures compliance with COBRA regulations and liaison with 3rd party COBRA administrator
  • Develops techniques and procedures with the administration of benefits in accordance with company policies, governmental laws and sound management principles regarding benefits.
  • Processes requests from staff, insurance brokers, medical institutions, etc. within 24 hours.
  • Verifies the accuracy of information received and resolves discrepancies.
  • Performs quality checks for accuracy of benefit-related data.
  • Completes data entry and administers 403b enrollments and changes.
  • Back up benefit reconciliation.
  • Assist with annual enrollment and eligibility review.
  • Responds to in-person inquiries and provides general assistance.
  • Generates correspondence to staff, management, insurance brokers/carriers, etc.
  • Compiles information and data for statistical reports for compliance, audits or renewals.
  • Assist with annual compliance reporting and provides support for audits as needed.
  • Works closely with supervisor to identify staff and program needs.
  • To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Education & Qualifications:

  • Requires a High School Diploma/GED
  • Bachelor's Degree in related field preferred.
  • Requires one to two years of direct experience in benefits and LOA Administration.
  • Requires the ability to work with various computer programs, excel spreadsheets, data processing and data entry.
  • Knowledge of federal and state laws and regulations applicable to HR, i.e. ERISA, EEO/AA, COBRA, FLSA, Worker’s Comp, FMLA, Unemployment, etc.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!