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at Maricopa County
- Position Overview
ABOUT MARICOPA COUNTY:
With more than 13,000 employees in more than 50 departments, we question the status quo, we challenge old assumptions, WE make government better... Join us for your next career adventure and explore innovation with Maricopa County!
ABOUT THE HUMAN RESOURCES DEPARTMENT:
The Human Resources Department is a diverse group of agile and dedicated Human Resources (HR) professionals who provide exceptional customer service. By strategically partnering with County Management, departments, employees, and applicants, HR looks for creative, innovative, and leading edge solutions to the ever-evolving modern day challenges that governments face in providing quality services to their citizens.
ABOUT THE POSITION:
The HR Business Systems Analyst plays a pivotal role in leveraging technology to maintain, drive, and improve the suite of Human Resources applications that run Maricopa County. Specifically, our Human Resources Information Systems (HRIS) platform, databases, software, and computer systems used in personnel management, talent management, payroll and employee benefits and wellness. This role will be vital to HR's digital transformation initiatives that focus on significantly improving the user experience throughout Maricopa County. A typical day for this position will work directly with Maricopa County employees to assistant with trouble shooting issues, proactively identifying process and workflow improvements, and supporting the Senior HRIS Analyst.
- Position Qualifications
We recognize your time is valuable, so please apply if you meet the following required qualifications:
- Bachelor's degree in Computer Science, Business, Business/Public Administration, or closely related field.
- One (1) year of business systems analysis which includes experience serving as a liaison between the community and an IT organization.
Combined education and experience qualifications:
- An equivalent combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year for year basis.
Our Preferred Candidate has:
- Experience with system administrator functions associated with payroll, talent management and/or benefits vendor systems.
- Experience with a HRIS, talent management, payroll and employee benefits platforms/systems, preferably in a Human Resources environment.
- Training or experience with project management, managing system development and/or implementation projects.
- Experience supporting and configuring HRIS/HR systems such as NEOGOV, ADP, and/or Cornerstone.
- HIPAA training in the handling of confidential materials in a healthcare or employment environment.
- Proficiency with Microsoft Office Suite (i.e., Access, Word, Excel, PowerPoint).
- Essential Job Tasks
- Work with HR staff and employees to troubleshoot system/user issues associated with HR systems and/or applications.
- Recommends process and system improvements, innovative solutions, and system functionality changes for improving data integrity, data security, and the customer experience.
- Develops engaging reference materials for user training and support.
- Produces ad hoc as well as routine reports.
- Collaborates with senior staff, business owners, systems owners, decision makers, and end users to define business requirements, project objectives, and deliverables.
- Researches, analyzes, tracks, and resolves complex system issues occurring in the HRIS platforms and related systems, and recommends solutions to prevent further problems.
- Assists in the review, testing, and implementation of HR application upgrades, reconfigurations, and patches.
- Ensures data in HRIS platforms is secure at all times, and that the strictest protocols are in place to maintain the data integrity.
Work occurs primarily indoors in a business office environment.
Maricopa County is an EEO/ADA Reasonable Accommodation Employer.
- Selection Procedure
The hiring authority will select the successful candidate based on departmental needs.
All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.
Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.