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Employee Relations Specialist
at MAAC Project
|Location:||Administration - San Marcos, CA|
|FT/PT Status:||Regular Full Time|
Essential Duties and Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
- Administers and interprets labor agreements; administers grievance procedures; provides labor relations support during contract negotiations; acts as a liaison between department managers and union representatives; provides advice and counsel to managers and supervisors regarding personnel practices, policy, and employment laws; administers unemployment insurance processes; reviews liability reports and monitors program costs; recommends policy changes.
- Manages the daily administration of the staff labor relations unit with all aspects of labor relations and collective bargaining by interpreting agreements, contract provisions and statutory labor requirements, ensuring compliance with all provisions, side agreements and related matters.
- Develops, recommends, and implements MAAC’s labor relations policies; processes and handles grievances and disciplinary actions, and provides on-going guidance and training to supervisors and managers regarding matters of contract interpretation and related issues.
- Assists in the development of staffing strategies; develops and builds hiring processes for a variety of levels from temporary staffing to executive placement; develops, streamlines and enhances staffing systems, tracking reporting, and analysis; leads sourcing and recruiting initiatives and processes to leverage networking and employee referrals; oversees various sourcing and internship programs; manages relocation, immigration and other responsibilities related to staffing administration; ensures compliance with all state and federal discrimination and employment regulations.
- Uses analytical expertise to develop guidance memoranda on implementing and processing negotiated provisions and applicable changes in terms and conditions of employment, and collaborates with the union and MAAC staff to implement requirements.
- Creates and recommends classification plans and programs, coordinates preparation of position descriptions, and oversees the process of performance evaluations.
- Counsels managers, supervisors and employees on their rights and responsibilities under labor agreements and/or MAAC policy. Functions as management advisor and advocate in developing performance improvement plans, recommendations for disciplinary action, complaint resolution processes, unfair labor practice charges, hearings and arbitrations. Ensures consistency of application of labor relations and MAAC philosophy in grievance, arbitration, administrative reviews, and meet and confer/discuss sessions.
- Communicates policies and procedures by making presentations; conducting seminars; participates in new hire orientations. Identifies potential work relationship issues by conducting exit interviews; summarizing findings and trends. Provides employee & labor relations training to supervisors and managers.
- Maintains legal compliance by reviewing federal, state, and local regulatory requirements; disseminating, explaining, and enforcing requirements. Maintains organization policy and procedure compliance by reviewing requirements; disseminating, explaining, and enforcing requirements.
- Prepares employee relations reports by collecting, analyzing, and summarizing data and trends.
- Maintains employee records by entering new and updated information; conducting compliance audits.
- Maintains working relationships by resolving conflicts; building relationships; disseminating policy and procedures; maintaining records. Resolves conflicts by investigating circumstances; conducting interviews; exploring optional solutions; creating change; conducting conflict resolution and team building sessions. Maintains manager and employee confidence by keeping information confidential.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Performs other related duties as assigned
- Bachelor’s Degree, preferably in Human Resources Management, Labor Relations or a related field; AND
- A minimum of three (3) years of experience which includes varied and complex labor relations work in the areas of contract negotiations, contract administration, grievance and/or dispute resolution and representation of management in arbitration and other administrative proceedings; AND
- A minimum of one (1) year experience supervising subordinate staff.
- Employee and labor relations practices, procedures and laws, including corrective action and progressive discipline as well as the principles and practices or human resources management and supervision in a union environment.
- Human Resource functions that impact labor relations, including Federal and State employment laws, regulations and compliance requirements.
- Human Resources Information Systems and other hardware and software applications used in the Human Resources function including Microsoft Outlook, Word, Excel, PowerPoint, databases, and intranet and internet functions.
- Effective training and development techniques for small and large groups.
- Data Collection and information processes and systems.
Skill and Ability to:
- Manage and administer a broad range of tasks including resolving complaints, counseling managers and employees on the interpretation of policies, procedures and union agreements.
- Demonstrated ability to think and act on multiple levels, from the strategic to the detailed.
- Demonstrated skill in analyzing problems, practices and procedures to define the issues, identify relevant concerns, formulate logical and objective conclusions and recognize alternatives and their implications.
- Demonstrated skill in developing and conducting management training programs and facilitating organizational interventions.
- Ability to prepare written reports and correspondences, and presentations to senior leadership as required.
- Ability to exhibit leadership and build and maintain positive relationships internally and externally.
- Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions.
- Demonstrate excellent written and verbal communications skills.
- Effectively organize records and paperwork processes.
- Prepare and present comprehensive reports, training plans, and workshops
- Maintain confidentiality; communicate effectively with a diverse workforce; provide prompt, efficient and responsive service in a demanding work environment
- Exercise tact and discretion in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations
- Remain calm under pressure or during complex issues
- Troubleshoot basic problems and prepare comprehensive reports
- Work collaboratively with Management and Union staff.
- Work occasional evenings and weekends; attend and participate in conferences and training as assigned.
Union Membership ( if applicable):