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Federal Regulatory Compliance Manager - SCRA
at GM Financial
- Requisition ID
- Employee Type
- Full Time-Regular
- Legal / Compliance
The Federal Regulatory Compliance Manager is responsible for providing expertise and direction to the Compliance
Department and business units which relate to or impact the Company's compliance with the federal laws that govern GM
Financial business, such as but not limited to, the Fair Credit Reporting Act, Federal Accurate Credit Transactions Act, Equal
Credit Opportunity Act Regulation B promulgated thereunder, Service Members Civil Relief Act, and various U.S. state and
local impacting credit reporting and anti-discrimination laws (e.g., New York Executive law 296-A). This manager is
responsible for the administration of federal regulatory compliance monitoring and reporting, and assisting in responding to
both internal and external regulatory inquiries concerning federal regulatory compliance. This manager will promote and
underscore the overall importance of federal regulatory compliance, and build upon our established compliance culture. This
manager will have contact and interaction with all levels of management and departments across the organization, particularly
the Chief Compliance Officer, Compliance Department leadership, as well as auditors, and/or federal/state examiners.
Team members will work in one of the four following specialized areas:
Federal Regulatory Compliance Manager – Fair Credit Reporting
In addition to the above duties, this Compliance Manager is to promote regulatory compliance as it relates to aspects of the
consumer reporting industry, disclosure obligations on users of consumer reports, requirements applicable to the furnishing of
information to consumer reporting agencies, and to ensure timely responses to consumer inquiries regarding information
maintained by consumer reporting agencies.
Federal Regulatory Compliance Manager – Fair Lending
In addition to above duties, this Compliance Manager is to promote regulatory compliance as it relates to the availability of
credit to all creditworthy applicants without regard to race, color, religion, national origin, sex, marital status, age, receipt of
public assistance income, or the exercise of rights granted under the federal Consumer Credit Protection Act, ECOA restrictions
on the information that may be obtained in evaluating and extending credit, and the requirement that denied credit applicants be
notified of adverse action taken on their applications or accounts.
Federal Regulatory Compliance Manager - SCRA
In addition to above duties, this Compliance Manager is to promote regulatory compliance as it relates to aspects of legal
protection for qualified members of the United States military, temporary reduction of the interest rate to 6% (retail accounts
only), protection from repossession, and other benefits as outlined within the Servicemembers Civil Relief Act. In addition, this
Compliance Manager will promote regulatory compliance as it relates to lease early term requirements.
Federal Regulatory Compliance Manager - Training
In addition to above duties, this Compliance Manager is to assess federal and operational training content, frequency and
effectiveness to promote business unit remediation and partnership to minimize regulatory gaps. This manager at times, may be
required to facilitate and/or develop regulatory training curriculum to ensure applicable end user compliance.
Understand, communicate, and commit to the organization's vision, goals, and strategies relating to federal regulatory
Analyze complex issues, apply appropriate analysis and monitoring, and use sound judgment to make strategic and operational
recommendations to promote federal regulatory compliance goals and objectives and enhance policies, procedures, controls,
training, testing and related practices.
Coordinate with Risk Management, Servicing, Dealer Services and the Compliance Monitoring group within the Compliance
Department to maintain policies, procedures, controls, training, and testing and monitoring.
Monitor federal regulatory compliance performance using key information, processes, training materials, and systems to ensure
accountability for achieving regulatory compliance.
Foster and champion an environment that promotes compliance, continuous improvement, appropriate controls, quality
outcomes, self-detection and remediation.
Align compliance priorities to legal requirements and those of the organization and realign strategic direction when appropriate.
Foster open communication, information sharing, input from others and diverse viewpoints.
Build relationships across the organization, while leveraging individual and cultural diversity to assist in achieving business
goals and objectives.
Monitor implementation of new and revised products, procedures, and training relating to federal regulatory compliance.
Perform other duties as assigned
Conform with all corporate policies and procedures
Knowledge of GM Financial's core business functions, policies and procedures relating to federal regulatory compliance.
Advanced knowledge of regulatory compliance relating to federal lending laws.
Knowledge of training curriculum design, delivery tools and adult learning methods.
Proficient in the use of basic computer functions and Microsoft applications.
Extensive knowledge and focus of one of more of the federal laws governing GM Financial business processes
Experience with state and/or federal examinations, risk assessments, end-to-end assessments is preferred.
Ability to use appropriate analysis, judgment and logic when solving problems and making decisions.
Ability to plan, execute and improve work processes to ensure achievement of business objectives and to prepare reports to
Ability to understand GM Financial's business, apply knowledge and critical thinking skills in day-to-day problems and
Ability to provide leadership through influence, inspiration, collaboration and teamwork.
Ability to listen actively and communicate effectively with others both orally and in writing.
Ability to relate well with others, build relationships and constructively interact with a variety of people and situations.
Ability to proactively achieve goals and objectives.
Ability to demonstrate integrity while successfully managing work demands and pressure; continually pursues personal
- Bachelor’s Degree required
- 5-7 years experience in finance, lending or related industry, with preference for experience relating to credit and servicing operations and/or compliance required
- Fast pace office environment, subject to regular deadlines and some stressful situations Occasional long hours may be required to meet departmental goals