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Sr. Director, Human Resources

at CVS Health

Posted: 5/25/2020
Job Reference #: 1269155BR
Keywords:

Job Description

Job Description
As the Senior Director Strategic Human Resources Business Partner-Field will support the Division Vice President who leads a retail Division of approximately 1,000-1,600 CVS stores and 22,000 colleagues. In this role, you and your team of HR professionals will be responsible for developing and executing various strategies for the Division. Utilizing the human resources centers of excellence, you will to advise to develop divisional people strategies and align, build and execute to address the current and future direction of the business.

Additional Responsibilities Include:

-Partner with Retail Divisional Operations Leaders to develop and execute both long and short term business plans, providing input beyond the HR strategy
-Challenge business partners think differently regarding HR and operational issues; Act as a thought partner, challenging current thinking and modeling creative problem-solving to impact business decisions
-Identify the HR levers (selection, job design, training, compensation, recognition) that will improve the impact of organizational capability on business outcomes
-Partner with HR peers (HRBPs and COE) to provide integrated solutions to the business
-Drive talent development strategies and goal setting for Store colleagues and Field Management
-Partner with COE’s to create and execute engagement and labor relations strategies.
-Team with business leaders to organize their optimal structure and human capital requirements
-Evaluate and adjust human capital based on business needs in partnership Business Leaders
-Champion a change capable organization that helps colleagues to thrive in a constantly changing environment
-Orchestrate the pace and process of change (i.e. new rollouts, programs, tools, etc.) to ensure delivery of outcomes by helping leaders to clearly articulate critical few behaviors to inspire colleagues and build openness
-Assess commitment and sustainability of change(s) using a variety of methods to gather colleague perspective
-Broker advising, project, and other work with Centers of Excellence, using Enterprise resources and expertise
-Diagnose issues at a Division level and engages appropriate COE expertise
-Share key insights and actions based on HR data and metrics
-Utilize trend reporting to help Leaders make business improvements; sponsors new ideas/solutions; takes initiative to improve results
-Enthusiastically identify future trends and potential root causes
-Anticipate and probe into the core of problems to determine underlying patterns, root causes and identify and implement optimal short- and long-term solutions
-Demonstrate technology, tools, and resources to optimize organizational effectiveness (people, process, policy)
-Ensure selection and talent management tools are being used effectively by all
-Integrate relevant data and information (for example, labor statistics, seasonal data, unique market characteristics, local labor supply, organizational planning), and apply the findings to positively impact the Divisional HR strategy
-Make recommendations for specific compensation changes; ensures fairness in all compensation related decisions
-Partner with Advice and Counsel COE as needed to ensure all policies and procedures are being communicated
-Recognize, articulate and shape company culture
-Ensure teams are exhibiting the CVS Health values and partner with them to shadow appropriate behaviors
-Consistently uphold culture norms publicly
-Drive diversity awareness and demonstrate behaviors that create a culture of acceptance and inclusion
-Dedicatedly assess business for possible union vulnerability; work with Leaders and Labor Relations to resolve employee concerns, educate team to avoid union related issues
-Drive the development of innovative and effective processes designed to increase colleague engagement and organizational success
-Sustain Leader focus on engagement of colleagues; recognizes trends; designs and implements solutions

Required Qualifications
-10 years of strategic Human Resources experience
-3+ years HR leadership
-Travel 70% of the time

Preferred Qualifications
SHRM Certification
-Experience identifying business opportunities and create and implement people strategies to address.
-Confirmed ability to build and handle relationships with field or senior business leaders; ability to coach and develop colleagues at all levels
-Proven collaboration skills with business leadership and with members of the HR centers of excellence.
-Critical thinking skills; ability to develop, document and communicate strategies
-Experience gathering data, analyzing issues, identifying core causes and address opportunities related to a diverse and dynamic slate of business challenges
-Recognizing development gaps and partnering across groups to solve them; strong facilitation and training skills
-Worked to triage and prioritize challenging priorities
-Project and change management skills to respond to short and long term business priorities
-Ability to impact, influence and drive action and accountability in others

Education
-Bachelor Degree in Human Resources or related field is preferred, equivalent related experience acceptable.
-Master's degree is preferred

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country’s health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at https://cvshealth.com/covid-19

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.

We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team or calling 877-805-9511.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout, contact the Modern Hire Help Desk at 1-877-451-1695 or cvs_support@modernhire.com.

Application Instructions

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