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Benefits Verification Specialist - Kidney Care

at CVS Health

Posted: 6/29/2020
Job Reference #: 1283995BR
Keywords: benefits

Job Description

Job Description
CVS Kidney Care is hiring in Phoenix, AZ!

Join our team as a Benefit Verification Specialist ensuring that patients' health care benefits cover required medication and/or procedures by contacting the patient's insurance company to verify coverage levels and working with individuals to educate them on their benefits information.

CVS Kidney Care is a new, strategic partnership with Satellite Healthcare, to help advance the care of patients with kidney disease. As a part of the Patient Services team, you will be responsible for managing the patient care process by assisting patients with coordinating their financial and healthcare benefits services.

In this role you will serve as a liaison between patients, social workers and billing office to resolve patient insurance issues or concerns. The team provides monthly updates detailing statistics and status of patient populations to leadership. Benefit Verification Specialists also work closely with the Accounts Receivable Managers and Finance Team on various analysis projects. The primary goal of the Benefit Verification Specialist is to deliver excellent customer care within a professional atmosphere.

Required Qualifications
* 12+ months of experience in Healthcare benefit verification role

Preferred Qualifications
* Experience with hospital ICD-9 coding, discharge coordination process, outpatient admission procedures and benefit authorizations
* Experience with Commercial, Medicare/Medicaid, COBRA and other HMO/PPO insurance products
* Prior related healthcare experience in dialysis and/or kidney care
* Bachelor’s degree from a four-year college or university in Healthcare Administration or Business Administration
* Certification in medical coding

Verifiable High School diploma or GED is required

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country’s health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.

We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team or calling 877-805-9511.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout, contact the Modern Hire Help Desk at 1-877-451-1695 or

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!