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Director of Human Resources

at ChildNet

Comprehensive employee benefits package to include but not limited to: Medical, Dental, Vision, 403(b), company paid Life/AD&D and LTD, Flexible Spending Accounts, Preferred Legal Plan, Employee Assistance Program, 10 Paid Holidays, Paid Time Off, Medical Illness Account, Direct Deposit and position related Tuition Reimbursement program.
Posted: 2/28/2019
Job Status: Full Time

Job Description

ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 450 staff at its location in Ft Lauderdale and West Palm Beach, Florida.

Job Summary: This position manages, guides and coordinates the overall provision of Human Resources services, policies, and programs for ChildNet.


Provides oversight & management of Human Resources department that will provide for an employee-oriented, high performance culture that emphasizes empowerment, engagement, collaboration, accountability, innovation, high quality and productivity standards, and the recruitment, retention and ongoing training/development of the workforce:

  • Administer recruitment, retention and staffing initiatives, e.g., development of specifications, compensation parameters and advertisement programs.
  • Plan, implement and oversee compensation administration, e.g., pay range establishment, internal and external equity, classification status, payroll transactions, performance administration.
  • Oversee benefits administration, e.g., eligibility and enrollment; on-line processing; dispute and conflict resolution; workers’ compensation administration.
  • Direct the development and dissemination of Human Resources policies and procedures, e.g., Employee Handbook, certification requirements, regulatory standards, internal operating procedures.
  • Develops and reports robust HR performance metrics and analytics to provide for effective and responsive workforce planning and operations.
  • Support compliance with legal/regulatory requirements and standards governing employment relationship, accrediting standards and contractual obligations to include: ADA, EEOC, FMLA, FLSA, COBRA, ERISA, COA, DCF, safety and screening standards/requirement.
  • Provides guidance and assistance to management staff regarding employee relations administration, interpretation of internal policies and procedure, and assistance in supporting a productive work culture.
  • Administer development of training/education programs that focus on enabling the workforce to achieve improvements aligned with organizational concerns/goals and workforce strategies.
  • Recognize, respect and respond to the unique, culturally-defined needs of others served.
  • Foster positive and engaged employee environment through consistent and uniform interpretation and application of HR policies, procedures and practices.
  • Manage and coordinate organization-wide efforts to ensure that performance management- programs are developed and managed using a data-driven focus that sets priorities for improvements aligned to ongoing strategic imperatives.
  • Promote & model an inclusive environment that supports and culture that supports high performance & continuous improvement.
  • Build, develop, manage and mentor a HR team that models and prioritizes customer service and respect.
  • Maintains a human resource information system that meets the organization's personnel information needs.
  • Recognizing, respecting and responding to the unique, culturally-defined needs of others served.

The items listed above are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide.

ChildNet is committed to the communities it serves and encourages diversity in the workplace through the building of a racially and culturally diverse organization. ChildNet is an equal opportunity employer and as such, does not discriminate against any person or candidate because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. Candidates from all backgrounds are encouraged to apply.

Skill / Requirements

*Bachelors degree ; Masters degree preferred.

*Five (5) years of experience in human resources administration and management, to include employee relations, compensation/benefits administration, training and development, workforce  planning: recruitment and retention, workforce employment compliance, HR policy drafting, HRIS systems, analytics/score card reporting and demonstrated HR operations experience.

*Previous experience in developing metrics and analytics to support employment/ workforce planning strategies and scorecards.

*Strong written and verbal communications skills, models a culture of collaboration, accountability, inclusion and innovation.

*SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) credential required.


  • Guiding and Developing Staff: Focusing and guiding others in accomplishing work objectives; rewards and recognizes other, both formally and informally, in ways that motivate them; sets high performance expectations for team members; sets clear performance expectations and objectives; holds others accountable for achieving results.
  • Team Leadership: Communicates a vision and inspires motivation; engages with others in team process to solve problems; works to find a win/win resolution of differences; is aware of how management style impacts staff productivity and development; modifies leadership style to meet situational requirements.
  • Customer Orientation: Demonstrate concern for satisfying one’s external and internal customers.
  • Coaching: Providing timely guidance and feedback to help others strengthen knowledge/skills areas needed to accomplish a task or solve a problem.
  • Diagnostic Information Gathering: The ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information, when others are reluctant to disclose it
  • Analytical Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach.
  • Coaching: Providing timely guidance and feedback to help others strengthen knowledge/skills areas needed to accomplish a task or solve a problem.


Important Notes

ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law.  Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).