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HR Recruitment and Onboarding Clerk (23540)
at Child-Parent Centers
Note - Child-Parent Centers is currently providing services virtually to children and families as we navigate through the COVID 19 pandemic. We have adjusted our health and safety systems to ensure safe and healthy environments to the extent possible. All employees are required to wear a mask upon entry and while inside an agency facility.
Location: Margaret H Molloy Administration Building, 602 E 22nd St, Tucson, AZ 85713
Supervisor: Recruitment and Onboarding Coordinator
Child-Parent Centers (CPC) is seeking professionals who share our values and principles for building trusting relationships with children, families, and colleagues. Successful candidates welcome individual differences and perspectives, respect cultural and linguistic backgrounds, and are sensitive to current circumstances. Candidates display a commitment to teamwork, open communication, and are eager to work in a fast-paced, high quality non-profit human services environment. CPC provides opportunities and financial support for all employees to grow professionally including attainment an associate's degree, and potentially a bachelor's degree.
Under the general direction of the Recruitment & Onboarding Coordinator, the Recruitment and Onboarding Clerk (RO clerk) implements ongoing cyclical activities related to applicant tracking and recruitment including screening, qualifying, and scheduling applicants for interviews. This position also supports applicants with onboarding activities as necessary. The RO clerk will complete the majority of the day-to-day work using the agency’s HR information system and must be able to navigate and complete steps within the system with minimal supervision, in a timely manner, with a high level of accuracy. The RO clerk must understand and follow legal requirements, pay attention to detail, use good judgement, maintain confidentiality, exhibit a high level of professionalism, and be able to manage interruptions quickly to get back on schedule. The agency’s recruitment and onboarding is fast-paced, dynamic, challenging, and offers the RO clerk the opportunity to meet new people and enjoy fun and interesting experiences.
- High school diploma or GED.
- One to three (1-3) years experience working with an applicant tracking system and conducting activities related to recruitment and onboarding of new hires.
- Intermediate level skill in the use of Microsoft Office (Outlook, Word, Excel, PowerPoint, and Publisher).
- Submit a current AZ Department of Public Safety Level One Fingerprint Clearance Card prior to start date.
- Read, write, and speak English and Spanish.
- Technology - ability to navigate simple and complex software applications
- Decision Making & Judgment - Makes timely, informed decisions that take into account the facts, goals, constraints, and risks
- Accountability & Dependability - Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight
- Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities.
- Thoroughness & Attention to Detail
- Self-Management - Manages own time, priorities, and resources to achieve goals.
- Self-Motivation - Work autonomously within minimal instruction on day-to-day tasks in HRIS.
- Confidentiality - Respects and maintains confidentiality
- Ethical Practice - Avoids situations and actions considered inappropriate or which present a conflict of interest
- Customer Service - builds and maintains positive relationships with internal and external customers
- Enforcing laws, rules, and regulations - understands legal requirements and applies consistently and fairly as to avoid risk
- Communication - conveys ideas and facts in a manner that puts the recipient at ease with a feeling of being welcomed
- Stress Tolerance - Maintains composure in highly stressful or adverse situations.
Other Requirements (post hire)
- Must be able to travel to and from various sites as needed.
- Must be able to travel outside their assigned area in company-owned vehicle. This travel could begin before daylight hours and continue after sundown in some situations.
- Provide proof of immunizations: MMR (Measles, Mumps, Rubella), Tdap (adult Tetanus, Diphtheria, Pertussis), and a clear Tuberculosis skin test or chest X-ray.
- Able to pass a company paid physical exam prior to starting work.
- Able to pass a criminal background check.
- Must be able to prove the right to work in the USA by providing appropriate documents to complete the Federal I-9 form.
- Possess an Associate’s Degree from a recognized educational institute in the field of Human Resources, Business, Records Management, or agreed equivalent that supports high quality implementation of our program as determined by the agency.
- SHRM certification.
- Five (5) years’ experience working with "client" permission in Paycom.
Administrative office setting
- Sitting for long periods
- Viewing computer monitor and typing on keyboard for more than 30 minutes at a time
- Clerical duties (writing, filing, copying, etc.)
- Standing for long periods (more than 30 minutes)
- Work day beginning prior to 8:00am and/or ending after 7:00pm
- Paid Leave - 23 paid holidays, 5 days paid vacation after one year and up to 20 days each year thereafter, 8 days paid Personal leave first year, 9 days each year thereafter, up to 5 days paid Sick leave per year
- Insurance benefits - dental, Flexible Spending Accounts, Health Reimbursement Arrangements, Health Savings Accounts, PPO medical (3 plans), Vision, and Supplemental Life coverage for self, spouse, and child ($25,000 basic life and Accidental death and disability provided by employer)
- Retirement Plan - Agency contribution after years of services and hours eligibility criteria are met. Employee 401k deferral once eligibility is met.
see full job duties and responsibilities below
Temporary Job Duty Modifications:
Beginning October 2020 CPC has identified that the status of the COVID 19 pandemic meets our internal criteria to begin return to in-person services with staggered schedules and physical distancing. We conduct work and provide services using a combination of in-person and virtual services to children and families using ZOOM and other technology based devices. CPC works with employees to identify and provide the technology resources necessary to perform the work listed below.
Job Specific Duties and Responsibilities
Recruitment and Onboarding duties:
- Screen and process applications within the HR information system HRIS on a daily basis.
- Conduct pre-interview background checks.
- Qualify applicants based on the minimum requirements for experience and education.
- Coordinate interview schedules and activities for internal and external applicants and hiring authorities.
- Support applicant completion of onboarding activities as necessary.
- Create electronic files to ensure applicant and interview files are complete and in proper place for easy access when necessary.
- Comply with agency policies and procedures with particular attention to Personnel Policies and Procedures and the Employee handbook.
- Identify any concerns with HRIS systems that may require new procedures or modification of existing procedures and recommends necessary changes to the Recruitment & Onboarding Specialist.
- Identify self-growth, development goals, and strategies for achievement with support and input from supervisor.
- Commit and participate in consistent and planned meetings with supervisor to further professional growth by seeking feedback, reflecting on and assessing own practice, and taking advantage of opportunities to improve skills and knowledge.
Recordkeeping, Monitoring, and Reporting:
- Perform a wide range of duties relative to the maintenance and processing of employment applications, interviews, and new hire files.
- Maintain complete and accurate HRIS and electronic applicant files (as needed) using computer, scanner, or other data entry devices to enter or upload data from source documents into the HRIS and/or electronic storage files using approved and standardized naming protocols.
- Conduct on-going monitoring of own work in the HRIS for accuracy, completeness, and quality. Report systemic issues and recommendations for improvement to supervisor and HR director.
- Create, edit, and run reports from the HRIS per schedules or as requested and distribute to HR staff or others as directed.
- Review, identify, and resolve errors in source documents with document originator.
- Monitor application records for accuracy and completeness of files.
Leadership, Management, and Teamwork:
- Participate on the human resources team and contribute to the decision making process for program improvement, strategic initiatives, professional development, budget, governance, audit, and agency self-assessment.
- Participate in the HR group meetings to understand priority recruitment activities and strategies. Follow through on assigned tasks accurately and timely.
- Provide support to the HR department including coverage of the front reception area, answering telephones, sorting mail, interacting with visitors, copying, faxing, and/or scanning.
- Develop and maintain understanding of the Office of Head Start Performance Standards and the implications and interactions with HR systems and practices. Communicate ideas, trends, and issues with Supervisor.
- Make prudent use of resources by monitoring consumption, minimizing waste, and offering suggestions for improving program efficiency.
- Help with process of uploading new/updated department documents to the Information Portal as needed.
- Work independently and within a team on special nonrecurring and ongoing projects.
- Avoids legal challenges by complying with legal requirements.
- Perform other duties as assigned by supervisor, department director, or Chief Operations Officer.
Responsibilities for all Child-Parent Centers, Inc.:
- Understand and model the agency's vision, mission, and philosophy within the agency and the community.
- Demonstrate approachability, ownership, accountability, and life-long learning.
- Use the agency's communication and problem solving approach.
- Seek perspective of others.
- Identify emerging issues and contribute new knowledge.
- Work to de-escalate when emotions and stakes are high.
- Maintain professional behavior and relationships with internal and external stakeholders
- Use agency systems and technologies to accomplish work
- Maintain a high level of attendance to support ongoing service delivery.
- Recognizes children's safety as the first responsibility of all staff and acts swiftly to ensure no child is unsupervised.
- Implement agency policies and procedures for safeguarding confidential or sensitive information about employees and/or program participants. Restrict access to paper or electronic documents to those with a need to know.
- Performs other duties as assigned
Please Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This job opening is intended to provide information about the position for employee recruitment purposes only and is not intended to be the basis of any employee contract.
Child-Parent Centers, Inc. is an Equal Opportunity/Affirmative Action Employer.