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HR Specialist FSC

at Cape Fox

Posted: 6/8/2020
Job Reference #: 4928

Job Description

Cape Fox Facilities Services is seeking an HR Specialist to join our team in Washington, DC in support of the US Agency for International Development (USAID).

This position is located in the Office of Human Capital and Talent Management (HCTM), Foreign Service Center (FSC), Foreign Service Staffing (FSS). The Foreign Service Staffing Branch is responsible for recruitment, utilization and management of Foreign Service Personnel worldwide in order to ensure that the Agency maintains a competent core workforce. FSS is also responsible for pre-employment processing, staffing (regular FS as well as Senior Management Group assignments), FS Tenuring and Commissioning, long-term training, and providing advice on classification for all overseas missions. The Foreign Service Staffing Branch works together with the Special Programs Branch on Agency-wide programs and priorities including competitive and non-competitive Foreign Service Limited (FSL) appointments, GS-to-FS appointments, the Difficult to Staff Incentive Differential (DSID) program, staffing for USAID's Critical Priority Countries (CPCs) and the development of policies and procedures relating to the topics. 

Foreign Service External Recruitment and Placement (20%)

  • Responsible for the full range of Foreign Service external placement and recruitment duties for the agency for which proactive recruiting strategies are needed. Positions include "hard-to-fill" and shortage categories, senior level positions, or highly visible or sensitive positions
  • Participate in recruiting outreach efforts by representing USAID at job fairs and at meetings of targeted community groups
  • Attend regularly scheduled meetings, discussions, and periodic conferences regarding area(s) of specialization and explain and/or justify HCTM's position on the matter
  • Liaison with HCTM Employee and Labor Relations Division and AFSA on placement issues

Foreign Service Assignment Advisory Services (30%)

  • Use expert technical knowledge to provide advisory services to managers in the agency both Washington and overseas
  • Advise top-level managers, resolving complex and difficult problems in several agency specific technical occupational series regarding the agency's Foreign Service direct hire workforce
  • Provide managers and employees with information and interpretations of the agency's Foreign Service assignment procedures, practices, policies, and guidelines, when the issues addressed require substantial interpretation, there is potential for controversy
  • Review assignment actions and provides expert, consultative and technical advisory services to all Foreign Service employees on issues relating to assignments/transfers
  • Review recruitment and placement actions and provides guidance on difficult issues, such as whether the office met and documented all of the requirements in the execution of a specific appointment authority for Foreign Service. Use all agency designated systems to provide managers and Foreign Service employees with advice and guidance
  • Provide expert advice to overseas mission management and employees regarding management of the Agency's Foreign Language Program compliance. Consult with the Department of State's Foreign Service Institute to determine length of foreign language training needed for employees to comply with overseas assignments.

Foreign Service Employee Benefits Advice and Guidance (20%)

  • Provide in-depth advice and guidance to employees throughout a local organization on issues related to retirement benefits, Federal Employees Health Benefits (FEHB) and Federal Employees Group Life Insurance (FEGLI) Programs. Issues are complicated by various eligibility determinations or by other concerns, such as pre-existing health conditions, underage beneficiaries, trusts, court-ordered coverage, divorces, validity of marriages, or distribution of property
  • Advise employees, former employees, their spouses, and children on eligibility and requirements for enrolling in the Federal Employees Health Benefits Program. Advises employees on eligibility and options for enrolling in the Federal Employees' Group Life Insurance Program
  • Counsel or advise individual FS employees on sensitive or serious problems related to health or life insurance coverage. The issues require special coordination and/or confidentiality and are complicated by various complex eligibility determinations or by the highly personal and sensitive nature of the issues, such as long-term care needs, terminal illnesses, or dependent parents
  • Assist managers or senior specialists in making proper referrals to external resources for employees with sensitive or serious problems that are directly related to health and life insurance programs or issues
  • Provide in-depth eligibility information for applicable benefits and allowances and circumstances governing effective dates, life events, terminations, travel, storage and conversions
  • May conduct training and orientation briefings for employees on health and life insurance benefits and other applicable foreign service related allowances and benefits

Foreign Service Recruitment Planning and Strategies (20%)

  • Identify and address complex human capital issues related to the Foreign Service recruitment and placement objectives, processes, techniques, and methodologies. Applies new approaches to resolving complex staffing issues, such as filling shortage category positions or positions undergoing rapid technological changes
  • Work with the HCTM Special Projects team; FS Counselors and the Administrative Management Staff, to coordinate FS staffing activities with the missions overseas. Establishes long and short-term objectives that are designed to support the accomplishment of USAID FS goals, initiatives, and priorities
  • Research individual staffing issues, recommends actions to management, and follows through to ensure decisions are carried out as indicated
  • Develop and deliver status/staff reports and correspondence on a variety of FS matters

Position Classification (10%)

  • Use the Agency's Overseas Position Classification guide to provide authoritative advice on routine and complex classification issues and problems with agency-wide impact for Foreign Service overseas positions
  • Perform the full range of Foreign Service classification duties for overseas missions
  • Collaborate with managers and AMS staff specialists throughout USAID to ensure the application of Foreign Service overseas position classification standards are accurate and consistent
  • Analyze overseas missions for productivity and efficiency gains, and provides recommendations to management officials on the most effective position/skill mix, and organizational structures, etc. 
  • Participate in bureau and mission management discussions regarding reorganization submissions
  • Make recommendations and prepares written communications to managers/supervisors for positions that may cause potential problems
0 - 10%
  • Bachelor’s degree
  • Federal experience
  • 2 to 5 years of relevant experience
  • Strong organizational, critical thinking and analytical skills
  • Knowledge of and skill in applying: 
    • A wide range of HR concepts, practices, laws, regulations, policies, and precedents sufficient to provide comprehensive HR management advisory and technical services on substantive organizational functions and work practices
    • Analytical and diagnostic techniques and qualitative and quantitative techniques sufficient to identify, evaluate, and recommend management appropriate HR interventions to solve complex interrelated HR problems and issues
    • Techniques for developing new or modified HR work methods, approaches, or procedures for delivering effective HR services to client
    • Consensus building, negotiation, coalition building, consensus building advocacy, mediation, interest-based bargaining, and other no adversarial problem solving approaches sufficient to resolve problems and advise management or to interact appropriately in highly charged emotional situations
    • Written and oral communication techniques sufficient to develop and deliver briefings, project papers, status/staff reports, and correspondence to managers to foster understanding and acceptance of findings or to formulate and present arguments and advisory opinions and to prepare legal and case documents
    • A wide range of HR case law, principles, practices, and regulations sufficient to perform detailed analyses and draw conclusions on complex legal issues, problems, and situations
    • Legal research methods, information-gathering techniques, and analytical skill sufficient to locate, interpret, and analyze for applicability and appropriateness, precedent and substantive decisions, and/or legal opinions that various courts and administrative bodies have rendered
  • Must be able to obtain and maintain a USAID Facility Access
  • Must be a U.S. Citizen per contract requirements