Jobing Beta

Marketlink

Jobing Description

Company Description

We are a leading provider of outsourced teleservices. In other words, we deliver high-quality, telemarketing for clients who understand that the telephone is one of the most efficient, quick and cost-effective ways to reach people and businesses alike.  We have call centers in Colorado, Iowa, Minnesota, Kansas, and Pennsylvania.

Are you looking for a fun, rewarding career that doesn’t come along very often? Then Marketlink has the opportunity for you! We are in need of a Trainer in our Des Moines, IA office. The ideal candidate will have a minimum of 1-2 years training or call center supervisory experience  in a sales or customer service environment, proven motivation and coaching experience, and high energy! We offer a competitive salary, and health, vision and dental benefits.

SCHEDULE: MONDAY-FRIDAY 9:00AM-5:30PM WITH POTENTIAL                       NIGHT/WEEKEND HOURS AS NEEDED.

Job Description

Responsible for training of new employees in a classroom setting. Responsibilities also include quality assurance and coaching of telephone sales representatives along with completing phone time.

Qualifications

* Minimum Associates Degree in Human Resources, Communications, Business or related field, plus a minimum of one to two years of training experience or call center supervision experience preferred.
* Ability to conduct a needs assessment, design, development and evaluation of new employees and their training.
* Effective presentation and facilitation skills; training experience preferred.
* Strong initiative; ability to work in a fast-paced environment with multiple projects
* Good organizational / time management skills.
* Record of professional behavior and ability to manage confidential information.
* Highly dependable / good attendance record.
* Knowledge and use of correct spelling and grammar.
* Strong verbal, written, and interpersonal skills with ability to communicate effectively with all employees, managers, and outside vendors.
* Basic personal computer skills including knowledge of spreadsheet and word processing software applications in a Windows environment (i.e. Microsoft Word, Excel, etc.)

Additional Information

All your information will be kept confidential according to EEO guidelines.

 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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