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Job: Resorts - Regional Human Resources Manager

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Jobing Description

Requisition Number17-0872
Post Date8/11/2017
TitleResorts - Regional Human Resources Manager
Position TypeFull Time
Work HoursGENERAL - M-F 8:30a-5:30p
The primary purpose is to provide Human Resources expertise, coaching and guidance, associate relations strategies, processes and practices that align with and accelerate the company’s objectives, HR strategy, and culture. This is a team-oriented, strategic business partner responsible for ensuring alignment of business objectives with Human Resource initiatives. The Human Resources Manager is responsible for planning and delivery of processes for talent management, performance management and associate engagement, with the goal of developing a workforce that achieves excellence in driving business results, customer service and company values. Must have the talent to work effectively with all levels to champion the goals and culture of the business.
The Regional Human Resources Manager is a position that requires HR oversight of multiple Bluegreen Resort sites within the Florida market. This position reports directly to the Director, Associate Relations in Boca HR, with a dotted line reporting relationship to the Regional Vice Presidents. Additionally, this person will have a business partnership relationship with the Resort Managers overseeing the resorts for which this position is responsible.
The Human Resources Manager should be extremely professional, be able to build credibility and rapport and be team oriented and enthusiastic about collaborating with management and associates on developing and implementing strategies which support "Hospitality Happens Here", "Share Happiness", and other company initiatives.
* Partner with Boca Raton HR and Resort Operations leadership on delivering, executing, and communicating HR strategies including, but not limited to, associate relations, climate assessments, and talent acquisition & development.
* Proactively consult with site leadership on associate, managerial, organizational and/or business issues that impact day-to-day performance and achievement of individual site, division and company objectives.
* Implement associate retention and recognition initiatives in order to reduce turnover and maximize associate engagement.
* Effectively lead and supervise direct reports at multiple site locations, as assigned.
* Provide guidance and training to all levels of management to ensure consistent administration of all Human Resources policies and procedures.
* Respond to associate relations issues; work with department management to resolve problems and concerns in an effective, consistent and compliant manner. Ensure compliance with all employment laws.
* Assist site management with performance management process; provide support and training on effective and appropriate discipline and documentation techniques; review and partner with site management on performance documentation and recommendations for termination or other adverse employment actions.
* When applicable, investigate and resolve associate relations matters in partnership with Director, Associate Relations and VP/HR.
* Provide recruiting and hiring assistance to management on an as needed basis.
* Provide training, as required, on HR related topics and procedures, company policies and other leadership or departmental initiatives.
* Ensure site compliance with all HR requirements, including, but not limited to, new hire on-boarding, payroll, and benefits processes.
* Conduct and facilitate all exit interviews, analyze data, identify trends and recommend strategies for minimizing turnover. Proactively work with site leadership to address issues identified.
* Appropriately balance the needs of multiple sites and priorities.
* Regular travel will be required to various company sites/locations.
* All other duties as assigned.

The Regional Human Resources Manager should be extremely professional, be able to build credibility and rapport, be team oriented and enthusiastic about collaborating with management and associates on developing and implementing strategies which support "Hospitality Happens Here", "Share Happiness", and other company initiatives.
* Bachelor’s Degree, preferably with specialty in Human Resources or Business Management or Master’s Degree in HR related field preferred.
* 5-7 years’ progressive HR experience with a minimum of 3 years supervisory experience.
* SHRM or HRCI certification highly desirable
* Ability to travel at least 25%
* Experience managing Regional HR function highly desirable.
* Hospitality/Timeshare experience highly desirable.
* Exceptional Communication skills, presentation and public speaking skills. Visionary leadership style.
* Strong analytical and problem solving skills.
* Strategic Planning
* Ability to effectively coach others through complex, difficult and emotional issues.
* Ability to work well under pressure and flexible in adapting and responding to changing situations.
* Strong business acumen and demonstrated track record of success in problem solving
* Strong analytical, diagnostic and consulting skills
* Demonstrates strong ability to exercise sound judgment
* Excellent relationship building, interpersonal and influence skills with internal and external customers
* Highly collaborative, innovative and creative in approaching and accomplishing all work.
* Strong Associate Relations skills and proven track record of handling compliance issues with high level of independence and objectivity
* Customer service and quality fundamentals, MS Office, Outlook, Word, Excel and PowerPoint, Internet Explorer, company’s intranet system and corporate policies and procedures.

Skills / Requirements

Important Notes